Contact us

If you have a question about our products and services please contact our Customer Service Center. Our normal business hours are Monday to Friday 9am - 5pm MST

When contacting the Customer Care team about your order, please have the following information ready:

Order Number (if possible)
First & Last Name of Purchaser
Shipping Address or Billing Address

If you have questions about your sample or results, please provide the following:

First & Last Name of Test Taker
Date of Birth

General Questions

We're here to help with any questions you have.

Contact support

FAQ

Search our FAQ for answers to anything you might ask.

Visit FAQ

Integration Questions

Request a meeting with our developers.

Contact sales

Tell us about yourself

Whether you have questions or you would just like to say hello, contact us.

First name

Last name

Email address

Phone (Optional)

Details

We'll get back to you in 1-2 business days.

We are closed on the following holidays:

New Years Day
Martin Luther King Jr. Day
President's Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Thanksgiving
Christmas Eve
Christmas Day